Estes Wins AVID Gold Award for Exceptional Customer Service

Posted on November 7, 2018 by Kevin Estes

We are excited to announce that Estes Builders has been awarded with the 2018 Avid Gold Award for highest customer ratings! Estes Builders was honored for having the highest customer satisfaction ratings in the Western Region for a custom home builder based on an independent survey.

Estes Builders also received an Avid Diamond Award in 2013.

The AVID Award recognized home builders that are providing extraordinary customer experiences. Award winners are based on results from some of the largest publicly traded NYSE/NASDAQ builders, North America’s largest private builders, and hundreds of small volume and custom builders from coast to coast.

“You can have the best projects, processes and people, but if your customers don’t love you enough to say how great you are, then how good are you really doing? Being awarded an AVID Gold for Customer Experience means our customers really loved working with us–enough to take the time to share their positive experience. That’s worth gold,” said Kevin Estes, Founder and CEO of Estes Builders.  

Learn more about the AVID Award and hear Kevin Estes talk about why creating extraordinary customer experiences is so important:

We take great pride in being an award-winning builder the Avid Award is a special award for us because it is based on feedback from actual Estes Builders customers. (Find out more about what our customers have to say about working with Estes Builders on our testimonials page.)

Find out for yourself why Estes Builders is recognized for creating extraordinary customer experiences. Schedule a Project Analysis to meet with our team of experts and discuss your ideas for your dream home. From the first meeting you’ll experience our exceptional commitment to quality homes and quality experiences.

Schedule a Project Analysis.

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The design has turned out to fit our lifestyle just right.


The plans were drawn better in one week than another designer/builder did in two months.


From the start of this process to the completion, it has been fun.


Our sketches and ideas were translated into a viable floor plan, and adapted perfectly to the slope of the lot


Your in-house design team made it a snap with their knowledge and expertise


Estes took care of things that we didn't even think of.


We have a “showplace” home delivered on budget and on time. We could not have asked for more.


Honesty, integrity and genuine interest to listen.


Our home was completed on time with no surprises.


Each of our concerns was yours too. Once again Thank You for this endless consideration


My mother in Ohio loves checking up on our home via the website! What a good idea!


We have a "showplace" home delivered on budget and on time. We could not have asked for more.


Exceptional choice, quality, delivery, service and value describe our experience with Estes Builders


Our Locations



Serving: Port Angeles, Port Townsend, Port Ludlow

259003 Hwy 101
Sequim, WA 98382




Serving: Bainbridge Isl., Kingston, Silverdale, Port Orchard & Gig Harbor

19255 Powder Hill Place - Suite 100
Poulsbo, WA 98370