Our Custom Home Building Process
Timely, quality craftsmanship delivered on schedule and within budget.
How do we ensure this? By hiring great people and putting them in a custom home building process that lets them do their best work. This includes:
The Area’s Top Craftsmen
Because we’re the builder of choice among our trade partners, they give us their best pricing and their best workers. In fact we often specify which of their crewmembers we want working on our projects. They’re happy to oblige: we’re a big part of their business so they want to keep us and our clients happy.
Our site supervisor and estimator are involved in every critical step of the design. This ensures that the home design can be built efficiently and to the highest standards.
We give our trade partners specifications, and work with them to make sure they can do their jobs efficiently. They know exactly what to expect and can devote their time and energy to delivering the best result possible.
Our specifications include written tolerances. For example most builders tell the framer that they want the wall studs to be plumb (straight up and down). We define that as a deviation of no more than 1/16 inch for every 32 inches of vertical measurement. This level of detail applies to every trade contractor, so there’s never any question of what we expect.
Scheduled Quality Checks
We make sure those expectations are met by assigning a quality manager to each project and performing a written quality check at each critical stage of the build, starting with the foundation and ending with the final walkthrough.
We use industry leading scheduling and communication methods to guarantee effective coordination of trade partners during the construction of your new home.
A Commitment to Improvement
We periodically review the warranty tickets generated on all our jobs and look for trends. Then we pay special attention to correcting the items that make up those trends. We include our trade partners in our initiatives to improve quality and client satisfaction. This process of continual learning and improvement lets us get better with every home we build.
We specifically request your presence at three specific times. (For those rare times the clients can’t be present, we post videos for their review.)
- Home Placement. This happens before we break ground. We want to make sure you understand the siting of the home and how it will relate to the site.
- Pre-Drywall Review. After the home has been framed and the mechanicals roughed in, we walk the home together. This ensures that all plumbing fixtures and appliances will be exactly where you expect.
- Orientation. Two to three weeks before the home is ready for you to move in.
We’ll keep you updated on our progress along the way with weekly calls or emails. You can even check progress yourself via the Internet 24/7: our online system is updated on completion of every construction milestone.
Our quality processes and communication systems have been instrumental in our receiving the Gold Level – National Housing Quality Award. Let us tell you more about our quality process. Contact us for a free, no-hassle Project Analysis.
The design has turned out to fit our lifestyle just right.
The plans were drawn better in one week than another designer/builder did in two months.
From the start of this process to the completion, it has been fun.
Our sketches and ideas were translated into a viable floor plan, and adapted perfectly to the slope of the lot
Your in-house design team made it a snap with their knowledge and expertise
Estes took care of things that we didn't even think of.
We have a “showplace” home delivered on budget and on time. We could not have asked for more.
Honesty, integrity and genuine interest to listen.
Our home was completed on time with no surprises.
Each of our concerns was yours too. Once again Thank You for this endless consideration
My mother in Ohio loves checking up on our home via the website! What a good idea!
We have a "showplace" home delivered on budget and on time. We could not have asked for more.
Exceptional choice, quality, delivery, service and value describe our experience with Estes Builders